SERRV International
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Returns

You may return or request a replacement for any item within 30 days if you are not completely satisfied. Fill out a Returns Form and send it with the item in the original box (if possible). We recommend you insure your returns. Also fill out this form if you received damaged or extra items. We will be happy to replace any damaged item at no charge to you. If you prefer, we will issue a refund check or credit your account. We will pay for return shipping on defective items or items packed in error.

Mail your return to:
SERRV
P.O. Box 365, 601 Main Street
New Windsor, MD 21776-0365

If you have any questions, please call Customer Service at 1-800-422-5915.




Comments from around the World
We thank a lot to those who buy these instruments. In this way we can spread culture - Peruvian art and tradition - and also live a better life and study. I am proud that my children are attending University. Fair trade has changed our lives. Pablo Quilla - Minka - Peru.