
About the Artisan
Your purchase helps preserve traditional Vietnamese craft skills while guaranteeing fair wages, safety, and social welfare for artisans.
Since 1999, SERRV International has partnered with artisans in northern Vietnam, providing a long-term trading partnership and interest-free advance payment for our orders. Through sales of their products, artisans who are marginalized or disadvantaged, including ethnic minorities in remote areas and people with disabilities, develop craft... Read more...
Reviews
Great mug!
May 21, 2023 | By Sharon O'Neil
I love the heft of this mug. It is really pretty and it is heavy as well. It is now my favorite!
Like mugs but bigger than expected
May 13, 2023 | By Elspeth Whitney
I like these mugs but they were much bigger than I expected. They hold closer to 12 oz. I loved the ones they used to have that held 7 oz. - perfect for coffee made with an individual filter. So sorry they don't carry small coffee mugs.
Beautiful
Jan 3, 2023 | By Debbie mcginley
This mug is so beautiful. It definitely gets noticed.
disappointing
Jun 10, 2022 | By Victoria Jordan
Received the mugs, and the designs looked like they had been painted with a toothbrush! They were so blurry it was difficult to tell they were dragonflies. (I had purchased this item before and the details were exquisite). Customer service was very helpful and issued a refund. I offered to send the items back, but they told me not to bother returning them so I will donate them. I am sad because I loved the first mug and wanted more.
Owner Response: We're very sorry your recent order wasn't our usual quality standard. Thank you for sending pictures - this one shouldn't have passed quality control and we're glad we could refund your purchase for you.
Arrived promptly; pretty mug
Jan 10, 2022 | By Bea Rogers
Fully satisfied.
Lovely mug
Dec 11, 2021 | By Victoria L Jordan
Beautiful mug. The design is lovely and it feels good in my hand. Customer service was also stellar. The first mug arrived broken and was replaced almost immediately and with absolutely no fuss.
Really nice
Dec 5, 2021 | By Debbie
This mug caught my eye because I love dragonflies. It is a well-made heavy mug and the design is super cute.
dragonfly mug
May 17, 2021 | By Carolyn Opitz
Nicely finished. I especially like the detail on the handle and around the bottom.
Mug
Feb 26, 2021 | By Rhonda Cline
Very nicely crafted. Beautiful design!
The perfect delicate mug
Jun 9, 2020 | By Terri Rhoades
These mugs are exquisite..perfect size and seriously beautiful in design,
Just Beautiful!
Jan 19, 2018 | By Joanne
I had ordered some large bowls in this pattern about 10 years ago and have always enjoyed using them. So happy that I now have the mugs. They are very well made, beautifully painted and keep my coffee hot!
Dragonfly Mug
Jan 12, 2018 | By Martha
The mugs are beautiful. Large handle is easy to hold. But DO NOT MICROWAVE. Both friends to whom I gave mugs have microwaved their coffee, then lost the hot liquid on the floor as the handle broke when picked up!! I am ordering replacement mugs for them, but they know not to microwave them. The mugs do not come with any warning.
Lovely mugs
Sep 13, 2017 | By Evelyn
These mugs are elegant and practical. They are sturdy enough to be very practical but elegantly designed. Contrasting color inside mug. Good medium size.
Pretty and Functional
Jul 22, 2017 | By Jane
This is a very nice mug--pretty design and sturdy. Not quite as delicate as I had thought but it's still become one of my go-to mugs.
Beautiful Mug!
Jun 21, 2017 | By Lynda
I love dragonflies and the beautiful artwork and quality of this mug is amazing. I will grab for it every morning to start my day. Makes me happy every time I see it.
Exquisite mug
Mar 5, 2017 | By Fran
Graceful, exhilarating design, lovely muted colors. Makes me want to go to Bat Trang, Viet Nam, to visit the pottery works. Thank you for this splendid and reasonably priced product.