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Lovely basket, but not shaped correctly
Nov 12, 2019 | By Pam Leinauer
This is a lovely basket. However, it is not round and I'm not sure what to do about it. It is a gift and I really can't give it unless I can get it to the right rounded shape. Help!
Owner Response: We've emailed you with our recommendation on how to reshape it - dampening it in the shower works well! The material is strong and the weave is excellent quality so manipulating the shape while damp will not damage it in any way.
Jun 27, 2019 | By Elaine Wood
Very pleased with the size and quality workmanship of this basket, it was packed very well and popped into shape easily. I will order more baskets from Serrv.
Love this Basket!
Jun 8, 2019 | By Sharon Dodge
I just love this basket. It was set inside a larger basket so it was perfect when I got it. Did not have to reshape it at all. It was larger then I thought. But, love the colors and the workmanship. Beautiful job the artist did on the basket!
Round Ghana Basket
Jan 27, 2018 | By Kay
When I received the basket, it was all bent up and out of shape. I tried everything I knew to get it back in shape. No Luck!! I am really disappointed that it is not usable.
Owner Response: Our baskets from Ghana ship to us stacked tightly in order to save considerable shipping expense. Wetting them should help with reshaping, but our customer care team will contact you to resolve your concern. We want you to be happy with your experience with Serrv!
Sep 28, 2017 | By Gwen
I bought this to give as a gift, and it is just beautiful.
A beautiful basket squashed!
Oct 28, 2016 | By Deborah Reed
I sent for this basket in turquoise and the colors are beautiful but it is really squashed.I called to return it immediately and the woman I spoke to said to put something in it to straighten it out.For 44 dollars I didn't expect that advice.I guess they are shipped from Ghana crushed. I would not recommend this basket to anyone.
Owner Response: Thank you for bringing this to our attention! Please call Customer Care if you want to return this basket. Our apologies!