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Apr 21, 2017 | By Jennifer
The basket is gorgeous and just the right size. I know I will use it a lot. However, the packaging it was delivered in was not big enough for the basket and crushed the sides and the basket is now warped. I am rating this for the basket not the delivery.
» Response from Serrv: These baskets are folded for more efficient packing, so I believe that's the issue you experienced. To remove creases, stuff the basket with a blanket to reshape. If the creases remain after a few days, slightly dampen the basket, reshape, and air dry. We're so sorry these instructions weren't communicated to you! If the basket doesn't reshape, please contact Customer Care for a return.
Jan 1, 2017 | By Maria
I use this all day long to carry things from one floor to another. Gone are the days of shopping bags, plastic bags, trying to carry a pile of stuff in one hand and dropping it all, etc. It's very strong and very attractively designed.