Customer Service let me down
Jan 6, 2021 | By Derek McAleer
I ordered the item on Dec. 8. Website said it was in stock. No mention of any shipping delays, stock issues, or any problems on the website. Immediately got an email confirming the order. Then on Dec. 16 (8 days later in a critical shopping season), I got a generic email listing all the problems they were having fulfilling orders -- but generic, nothing specifically telling me about my order. Order finally arrived Jan 4. Sad customer service in this day and age.
Owner Response: We're sorry that this was a bad experience. We can honestly say we did our best to communicate on our website and via email, but had a very difficult time keeping up in December.
Nov 19, 2020 | By Paula Beard
I love this little Nativity set. It is beautifully made and looks lovely in my dining room. Packaging was secure and shipping was speedy.
Oct 6, 2020 | By Madelyn Mathias
I absolutely love this sweet little Nativity set! Perfect in every detail! Thank you!
Sep 27, 2020 | By Madelyn Mathias
I received this beautiful Nativity set the other day and I LOVE it! God bless you and the wonderful talent God has given you!
May 21, 2020 | By Karen L Zfaty
This is such a sweet nativity. The colors are exquisite and the llamas adorable. I have a collection of nativities - and this is one of my very favorites.. I love it.
Lovely small manger set!
Oct 29, 2019 | By Lori Wilbert
Well made with vivid colors! Perfect gift for that young grandchild and/or nephew, niece. I plan on giving this to my new grand nephew for his first Christmas. A truly special manger set.
I love the colors!
Mar 29, 2019 | By Donna Coakley
I collect nativity sets from all over the world and I love how the unusual color scheme and the animals make this set unique.
Jan 14, 2019 | By Cheryl Thomas
I really like my nativity set. It is beautifully done and just the perfect size for gift giving and putting out on a shelf. I like to keep out year round. Thank you very much.
Dec 26, 2018 | By Pamela Peterson
This small set is very well done and I love the aqua and teal colors (I guess these are the right color terms!) are colorful yet not overwhelming. Love the lamas in place of sheep or other. Especially like that they're from Peru as we sponsor a child from there through a Christian outreach. Makes me feel connected.
Dec 13, 2018 | By Deborah A. Harrington
Just as described. Very unique and lovely.
Dec 13, 2018 | By Angela Mountain
As always, I am delighted with a nativity purchased from SERRV. I received my first one, from Mexico, as a gift about 25 years ago, and have collected several others from a variety of different countries in the years since. They are lovely. This one, from Peru, is very sweet. The colors are beautiful, and I enjoy the expressions on all of the faces ... even the faces of the llamas.
Nov 27, 2017 | By Reem
I'm so picky about nativities, but this one was so perfect. The craftsmanship is beautiful- so delicate and detailed. The color is gorgeous- nice enough to keep up all year too. It's elegance and folk art combined. Highly recommended.
Nov 9, 2017 | By Susanna
Pretty set! I love the 'cute' faces. Not heavy and nice height